Frequently Asked About Your Data
We require your full name, date of birth, phone number, email address and residential address to comply with identity verification rules. We also ask your preferred payment method—DANA, OVO, GoPay or QRIS—so we can process deposits and withdrawals quickly and securely.
Yes. Go to Account Settings, select Personal Information, and update any field except your date of birth, which is locked for security. If you need to close your account entirely, contact support; we delete all login credentials but retain transaction records for two years as required by law.
Only you and our support team can view your account data. Payment processors (DANA, OVO, GoPay, QRIS) see only the transaction amounts and dates needed to settle deposits. We never share your balance or game history with third parties without your written consent.
All deposits and withdrawals are encrypted and verified against your registered phone and email. Before your first withdrawal, we confirm your identity via a one-time code. Unusual activity triggers a security alert sent to your email immediately.
Yes, we use cookies to remember your login, language and game preferences. Non-essential tracking cookies can be disabled in your browser settings without affecting gameplay. Essential cookies (login, security) cannot be disabled or you will lose access to your account.
If ownership changes, your privacy rights remain the same and are outlined in any updated policy we provide. We will notify you via email of any material change to how we handle your data, and you can close your account if you disagree.
Open a support ticket in your account menu and select Data Access Request. We gather your deposit records, game logs, device history and contact details, then email you a readable file within 14 business days at no charge.
